If you want to get in touch with us, we'd be more than happy to hear from you. We do respond to all email, and strive to do it within 24 hrs. Customer service questions and member requests do get top priority. All other requests will be answered as promply as possible. If you do not need or desire a response, please tell us and we will honor your request.

Please select the appropriate link below to contact us - sending email to the wrong address will delay getting it into the hands of the person who can best deal with it. Thank you.   :)

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You will need the credit card number you used to sign up and the expiration date for CCBill to help you. If you signed up using ON-LINE Checks, you will need your bank information. Please have this information handy.

billing@ccbill.com

Their phone number is 888) 906-0666, and their fax number is 602) 274-2591. Or you can snail-mail them at:

CCBILL - Attention Billing Department
1125 E Glendale Ave.
Phoenix, AZ 85020

If you are still having trouble and the above avenue don't seem to be working, please email us and we'll do our best to try to resolve the situation.

Please provide with as much detail as you can on the problem, including the URL affected, what is happening (or not happening), the browser you are using, your operating system, and the speed of your connection. Without this information we may not be able to correct the situation.

If you are having problems accessing the site, or are getting server-related errors, let us know and we will bring the matter up with our system administrators. Please give us as much detail as you can on exactly the problem you are having, otherwise they probably will not be able to determine what the problem is, or even if the problem is on our end. Please keep in mind that there are many entities in the chain from our server to you and such things as an abnormally slow connection can be caused anywhere along the line.

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